The interests and investments in AI have skyrocketed since the introduction of ChatGPT. Meanwhile, many businesses are still wrangling with the shift to an increasingly contactless operation in the post-pandemic world. These market forces propelled traditional industries to accelerate their adoption of digital technologies. These global disruptions are going to …more
While digital transformation has long been an effort undertaken by many global enterprises, the challenge today lies in differentiating your eCommerce business in an increasingly crowded digital market. So, how can a business stand out in this vast digital economy? For those that have succeeded, the secret ingredient is almost always Artificial Intelligence (AI)
Today, AI is often seen as a technology, a powerful enabling tool. And as we become more familiar with AI tools in our work and understand the computing capabilities behind it, I believe that many organizations will also learn to operate more like an AI system. In essence, businesses will …more
To understand AI in ways that drive business, we must start with something that business is familiar with — business intelligence (BI). BI provides data and analytics to help business leaders make more informed decisions. Over the years, BI has evolved to include three basic types of analytics.
With the dramatic and accelerated shift toward online, self-serve engagements, digital commerce is expected to overtake direct sales as the most-used channel for B2B selling. In fact, Gartner predicts that by 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels. In this increasingly crowded digital …more