Quantum Simplex | By Dr. Michael Wu
Last week, our first post-pandemic in-person Outperform conference concluded with spectacular success. We had 712 check-ins out of 813 registrants, which is ~88% attendance rate. This is an outstanding attendance rate. FYI, the industry average is only about 65%, and 70% is typically considered an excellent turnout for most conferences …more
As more and more products get commoditized, customer experience (CX) will be the new battleground as brands attempt to differentiate themselves. But …more
The global airline industry is in recovery mode. Some are further along than others. The number of international flights being booked for …more
Last week I shared the first part of a podcast where we discuss the future of travel with AI. We have been …more
I’ve already shared a lot of content on AI and ML in general here on the Quantum Simplex. So for today, I …more
Ever since the launch of ChatGPT in Nov 2022, many people have asked what I think about this innovation. My response has …more
After ~3 years of sitting behind your cold and lonely monitor, aren’t you getting sick and tired of virtual conferences? Well, I …more
Today, XAI is proving that the infamous “black box problem” is really not a problem after all. Business leaders who continue to scapegoat the use of AI due to its black-box nature are essentially foregoing an efficient and reliable way to optimize their business decisions for something that is only a problem of the past.
Barry hosts a popular podcast where he interviews thought leaders, industry experts, and successful entrepreneurs, delving into a wide range of topics related to leadership, innovation, and personal growth. Today, I’m one of the few lucky ones who had the opportunity to talk to Barry and share some of my own unlearning moments.
What makes a black box model uninterpretable is just complexity, nothing more! And the black box problem is an inherent inability of our human brain to distill those complex models down to something simple enough for us to explain in English.
While digital transformation has long been an effort undertaken by many global enterprises, the challenge today lies in differentiating your eCommerce business in an increasingly crowded digital market. So, how can a business stand out in this vast digital economy? For those that have succeeded, the secret ingredient is almost always Artificial Intelligence (AI)
Today, AI is often seen as a technology, a powerful enabling tool. And as we become more familiar with AI tools in …more
The fear for AI is even more imminent with the advent of large language model (LLM) like ChatGPT (OepnAI), LLaMA (Meta), LaMDA (Google), etc. What must be done to reassure employees, while still ensuring the business reaps the benefit of AI and evolve as necessary?
Once work is virtualized, it can be digitized, tracked, turned into data, and used to train an AI system to mimic how we work. This will start with the most repeatable tasks, but AI will eventually automate some creative activities also. But before this can happen, more of the physical work must be shifted into digital work so it can be easily tracked and turned into training data.
I’ve already shared a few posts on My Takeaways from my First AI/ML Conference in Morocco. So I thought I will have …more
To understand AI in ways that drive business, we must start with something that business is familiar with — business intelligence (BI). BI provides data and analytics to help business leaders make more informed decisions. Over the years, BI has evolved to include three basic types of analytics.
Kicking off day 2 of TechInnov Day – AI for Africa, were 2 technical talks focused on machine learning (ML) methods and …more
Earlier this week I had the pleasure to be a guest on the CRM Konvos show. This show is hosted by 3 …more
This year has definitely been a busy year for me right from the start with many travels for conferences, customers, partners, and …more
Yeah, I turned 50! When you get to be half a century old, I would assume that most people are probably not …more
Thanks to ChatGPT for waking up the globe to the realization that the age of AI is here. Are you ready for it? Do you know how businesses can gain tangible value from this rapidly evolving tech? What steps your business must take to better understand AI’s capabilities and prepare for the disruptions it creates? Are you ready for the AI revolution?
One of the most wonderful things about an in-person conference is the “Hallway Track,” the informal conversations happening off-schedule (e.g. during coffee breaks, dinners, etc.). Over dinner, I had the chance to consult Yann LeCun about the application of deep neural network (DNN) to tabular data.
Over the years, I’ve been invited to speak at many conferences all over the globe, but Ben Guerir, Morocco, is a first. …more
The advent of big data, distributed computing, and machine learning have ushered us into a new world of artificial intelligence (AI). The …more
With the dramatic and accelerated shift toward online, self-serve engagements, digital commerce is expected to overtake direct sales as the most-used channel …more
The COVID Task Force is truly a historic event. Although this unlikely event is driven by the unfortunate circumstance of COVID, it’s …more
Humans have always weathered through adversity by joining our forces to fight the common enemy. We strongly believe that by pooling our collective resources and expertise, we will all have a faster and smoother recovery. It is under this principle that PROS has assembled the COVID-19 Task Force (CTF).
The aggressive containment measures of COVID-19 has created a demand shock to our economy. Although a few select industries saw increased demand, …more
The travel and tourism industries are some of the most heavily impacted businesses by the current pandemic. And the impact of COVID-19 …more
It’s been 7 months since the pandemic has been spreading across the globe. And it’s been almost 4 months since PROS assembled …more