Enterprise AI: From Theory vs. Practice to Profit Optimization
The super-fast advancement in AI often makes me look back and ponder how far we’ve come. And by looking at the path …more
The Great AI Debates
As 2023 was an inflection point for AI awareness there is a lot of hype about this decades-old technology that has already gone through 2 “AI winters.” That means AI has essentially been through 2 hype cycles already, and it’s again hyped up for the third time now. Will this be just another hype, or this time is different?
Modern Alchemy 201: Artificial Intelligence – The Next Phase of Digital Evolution
The current macroeconomic conditions significantly accelerated digital transformation. Companies are adopting advanced digital technologies, such as artificial intelligence (AI) to compete more …more
Modern Alchemy 101: Machine Learning – The Art of Turning Big Data into Insights
To most laymen, the work of data scientists is a form of digital alchemy. They distill huge volumes of data into bits …more
Today’s Oppenheimer Dilemma isn’t What You Think it is
Almost half a decade ago, I concluded my Outperform keynote with the following 2 slides. Was I being too optimistic? In the …more
Revealing the Secrets to AI-Based Profit Optimization
Last month, I had the pleasure of talking to Hamish Taylor who is the former Head of Brands at British Airways, CEO …more
This is the Way… It’s How I Learn and Why I Teach
Last week, I shared my general keynote at Outperform on generative AI. This week, I want to focus on the airline industry …more
This is the Way… To Truly Understand Generative AI Beyond ChatGPT
If you attended Outperform 2023 with PROS, you probably heard my keynote below. I know some of you have been asking and …more
AI: The New Corporate Competency for Great Customer Experience
Today, AI is often seen as a technology, a powerful enabling tool. And as we become more familiar with AI tools in …more
Giveaway: My First AI/ML Talk in Morocco
I’ve already shared a few posts on My Takeaways from my First AI/ML Conference in Morocco. So I thought I will have …more
CRM Konvos: About AI
Earlier this week I had the pleasure to be a guest on the CRM Konvos show. This show is hosted by 3 …more
Get Ready for the AI Revolution
Thanks to ChatGPT for waking up the globe to the realization that the age of AI is here. Are you ready for it? Do you know how businesses can gain tangible value from this rapidly evolving tech? What steps your business must take to better understand AI’s capabilities and prepare for the disruptions it creates? Are you ready for the AI revolution?
From BI to AI – From Lab Room to Board Room
The advent of big data, distributed computing, and machine learning have ushered us into a new world of artificial intelligence (AI). The …more
COVID Task Force 3: What Are We Doing With Your Data
It’s been 7 months since the pandemic has been spreading across the globe. And it’s been almost 4 months since PROS assembled …more