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Simply AI, Page 3

Simply AI

CXO Sync with Michael Wu on AI and Customer Experience

AI: The New Corporate Competency for Great Customer Experience

Today, AI is often seen as a technology, a powerful enabling tool. And as we become more familiar with AI tools in …more

Without trust in AI there is no value and no ROI

Successful Enterprise AI Adoption in 3 Steps

The fear for AI is even more imminent with the advent of large language model (LLM) like ChatGPT (OepnAI), LLaMA (Meta), LaMDA (Google), etc. What must be done to reassure employees, while still ensuring the business reaps the benefit of AI and evolve as necessary?

Using AI to Building a More Resilient Economy Against Global Disruptions

Once work is virtualized, it can be digitized, tracked, turned into data, and used to train an AI system to mimic how we work. This will start with the most repeatable tasks, but AI will eventually automate some creative activities also. But before this can happen, more of the physical work must be shifted into digital work so it can be easily tracked and turned into training data.

Michael Wu speaking at TechInnov-AI for Africa Day Morocco Africa

Giveaway: My First AI/ML Talk in Morocco

I’ve already shared a few posts on My Takeaways from my First AI/ML Conference in Morocco. So I thought I will have …more

Artificial Intelligence is the New Business Intelligence

AI is the New BI

To understand AI in ways that drive business, we must start with something that business is familiar with — business intelligence (BI). BI provides data and analytics to help business leaders make more informed decisions. Over the years, BI has evolved to include three basic types of analytics.

Michael Wu Speaking at TechInnov Day - AI for Africa in Morocco

Takeaways From My First AI/ML Conference in Morocco – Part 3

Kicking off day 2 of TechInnov Day – AI for Africa, were 2 technical talks focused on machine learning (ML) methods and …more

CRM Konvos with Michael Wu, PROS Chief AI Strategist 2023 March

CRM Konvos: About AI

Earlier this week I had the pleasure to be a guest on the CRM Konvos show. This show is hosted by 3 …more

Where is Dr. Michael Wu?

This year has definitely been a busy year for me right from the start with many travels for conferences, customers, partners, and …more

What ChatGPT Wrote for my 50th Birthday

Yeah, I turned 50! When you get to be half a century old, I would assume that most people are probably not …more

Get Ready for the AI Revolution

Thanks to ChatGPT for waking up the globe to the realization that the age of AI is here. Are you ready for it? Do you know how businesses can gain tangible value from this rapidly evolving tech? What steps your business must take to better understand AI’s capabilities and prepare for the disruptions it creates? Are you ready for the AI revolution?

TechInnov Day -AI for Africa Takeaways Part 2

Takeaways From My First AI/ML Conference in Morocco – Part 2

One of the most wonderful things about an in-person conference is the “Hallway Track,” the informal conversations happening off-schedule (e.g. during coffee breaks, dinners, etc.). Over dinner, I had the chance to consult Yann LeCun about the application of deep neural network (DNN) to tabular data.