Embrace Generation AI and Outperform with PROS
It is that time of the year when I am crunched for time prepping for our annual customer conference, Outperform with PROS, …more
Can GenAI Drive Profitable Growth in Your Business?
The ROI of GenAI Today, after ~1.5 years since the release of ChatGPT, the imperative for every organization to leverage generative AI …more
Enterprise AI: From Theory vs. Practice to Profit Optimization
The super-fast advancement in AI often makes me look back and ponder how far we’ve come. And by looking at the path …more
From AI Productivity to AI Profitability
Most business use cases of GenAI in the enterprise setting are centered around productivity. But can GenAI help drive profitability beyond just mere productivity? This is precisely the conversation I had with Mike Fauscette.
3 Lessons Airlines can Learn from B2B Pricing Practices
I hope everyone had a Merry Christmas and are ready to welcome the exciting new year of 2024. I apologize for being …more
AI is Transforming Everything from Airlines to Food Service
On the surface, the airline industry couldn’t be more different from foodservice. Airlines are B2C, primarily selling directly to passengers, but foodservice …more
Building a Unique Moat – Part 3: The PROS Differentiation
PROS has fortified its market position through a combination of common moats. With a renowned brand, proprietary AI, strategic customer relationships, and robust R&D investment, we stand as a formidable player. But PROS also has a very distinctive moat – the unique synergy between our Travel and B2B.
Choosing the Right AI for Your Business Goals
The interests and investments in AI have skyrocketed since the introduction of ChatGPT. Meanwhile, many businesses are still wrangling with the shift …more
Revealing the Secrets to AI-Based Profit Optimization
Last month, I had the pleasure of talking to Hamish Taylor who is the former Head of Brands at British Airways, CEO …more
The Secrets of AI Profit Optimization
By now, it’s no secret that AI is going to revolutionize business as usual and disrupt every part of our work and …more
This is the Way… To Outperform with PROS
Last week, our first post-pandemic in-person Outperform conference concluded with spectacular success. We had 800+ registered with our highest-ever attendance (over 85% …more
3 Pricing Lessons the Travel Industry can Learn from B2Bs
The global airline industry is in recovery mode. Some are further along than others. The number of international flights being booked for …more
Successful Enterprise AI Adoption in 3 Steps
The fear for AI is even more imminent with the advent of large language model (LLM) like ChatGPT (OepnAI), LLaMA (Meta), LaMDA (Google), etc. What must be done to reassure employees, while still ensuring the business reaps the benefit of AI and evolve as necessary?
Shifting Your eCommerce into High Gear with AI
With the dramatic and accelerated shift toward online, self-serve engagements, digital commerce is expected to overtake direct sales as the most-used channel …more
COVID Task Force 1: Managing Your Business Under Crisis
The aggressive containment measures of COVID-19 has created a demand shock to our economy. Although a few select industries saw increased demand, …more